Refund Policy

Overview

This Refund Policy explains our position on refunds and cancellations for ShotQuill subscriptions. By purchasing a paid plan, you agree to this policy in addition to our Terms of Service.

Try Before You Pay

Every account can create projects and generate AI copy for free, with 3 free screenshot exports. We strongly encourage you to evaluate ShotQuill on the free tier before subscribing, so you know exactly what you are paying for.

All Sales Are Final

Because ShotQuill is a digital service delivered immediately, all purchases are final and non-refundable. We do not offer refunds for subscription payments, renewals, or partial billing periods, except where a refund is required by applicable law.

Cancelling Your Subscription

• You can cancel at any time from your billing settings.
• After cancelling, your plan stays active until the end of the current billing period.
• You will not be charged again once the subscription is cancelled.
• Cancelling does not generate a refund for the current or past billing periods.

Statutory Rights

Nothing in this policy limits any non-waivable consumer rights you may have under the laws of your country of residence. Where local law grants you a mandatory right to a refund, that right always applies.

Billing Problems

If you were charged in error, charged twice, or believe there is a billing mistake, contact us at billing@shotquill.com and we will investigate and correct any genuine errors.

Contact

For any billing question, reach us at billing@shotquill.com. We aim to respond within 2 business days.